Terms of Service
Last updated: September 2026
Using this website
The content here is provided for education. Automation outcomes, ROI figures and implementation times are estimates based on typical engagements, not guarantees of results in your business.
Services and pricing
The AI Business Assessment and implementation packages are sold at the fixed prices published at the time of purchase. Scope for each engagement is confirmed in writing before work begins.
The assessment process
The business process questionnaire must be completed before the discovery session can be scheduled. This is a condition of the assessment, not an optional step.
Ownership
You own the automations, documentation and accounts created for your business. We retain ownership of our own frameworks, templates and internal tooling.
Third-party software
We build using third-party tools. Those tools are governed by their own terms and pricing, and we are not responsible for their availability, changes or outages.
Refunds
The assessment is refundable before the discovery session takes place. Implementation work is refundable pro rata for work not yet delivered.
Contact
Questions about these terms can be sent to hello@createautomation.ai.