Customer Service

AI Receptionist

A voice agent that answers every call, qualifies the caller and books the appointment.

The problem

Front-desk coverage is expensive, hard to hire for and impossible to staff 24/7. Peak call volume arrives exactly when your team is least able to answer.

The solution

A voice agent trained on your services, hours, pricing rules and escalation policy answers every call, captures the details that matter, books directly into your calendar and hands off to a human when it should.

How the workflow runs

  1. 1Call is answered instantly by the voice agent
  2. 2Caller intent is identified and qualified
  3. 3Availability is checked and the appointment is booked
  4. 4Summary, transcript and record are written to your CRM
  5. 5Complex calls are transferred or escalated by rule

Benefits

  • ✓Answers 24/7 with no hold time
  • ✓Books appointments into your live calendar
  • ✓Qualifies before it books
  • ✓Escalates edge cases to a person
  • ✓Logs a transcript and summary of every call

Industries that use this

MedicalDentalLegalHome ServicesProperty ManagementHospitality

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